Privacy Policy

Effective Date: September 1, 2026

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, coaching services, programs, memberships, and related content.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

  • Information you provide directly: name, email address, phone number, billing details, messages, form submissions, survey responses, and any other information you choose to share.

  • Payment-related information: payments are processed by third party platforms such as Squarespace, Calendly, and Substack. We do not collect or store your full payment card details.

  • Service-use information: information about how you interact with our website, emails, programs, and memberships.

  • Technical information: IP address, browser type, device type, operating system, and basic usage data collected through cookies or similar technologies.

2. How We Use Your Information

We use your personal information to:

  • provide and manage our services;

  • communicate with you;

  • process transactions and administer memberships;

  • send administrative and service-related messages;

  • improve our website, content, and offerings;

  • comply with legal obligations;

  • protect our rights, services, and users.

3. Legal Basis for Processing Under GDPR

If you are in the European Economic Area or the UK, we process your personal data under one or more of the following legal bases:

  • Contract: to provide services you request;

  • Consent: where you have given permission, such as for marketing emails or certain cookies;

  • Legal obligation: to comply with applicable laws;

  • Legitimate interests: to run and improve our business, prevent fraud, and communicate with clients, where those interests are not overridden by your rights.

4. How We Share Information

We may share personal information with:

  • service providers that help us operate our business, such as website, payment, email, and storage providers;

  • government authorities or regulators when required by law;

  • We do not sell your personal information.

5. International Data Transfers

If your information is transferred outside the EEA or UK, we will use appropriate safeguards where required by law, such as standard contractual clauses or other lawful transfer mechanisms.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights Under GDPR

If you are located in the EEA or UK, you may have the right to:

  • access your personal data;

  • correct inaccurate data;

  • request deletion of your data;

  • restrict or object to certain processing;

  • request data portability;

  • withdraw consent at any time, where processing is based on consent;

  • lodge a complaint with your local data protection authority.

8. Cookies and Tracking

We may use cookies or similar technologies to operate the website, analyze traffic, and improve user experience. You can control cookies through your browser settings or any cookie banner/settings we provide.

9. Security

We take reasonable measures to protect personal information, but no method of transmission or storage is completely secure.

10. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect personal information from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Emma Basu, Life Coaching / Tarot and Life Clarity
emma@tarotandlifeclarity.com
5006 277th Ave NE Redmond, WA 98053